Moderating your fan community Rules, roles and what the platforms expect

A fan group needs written rules, adult-only access and a moderator you can trust. Here is what Reddit, Discord and Telegram expect, and how to set it up.

By the Crewvale editorial team

A fan community is a group where your fans talk to each other and to you, usually on Discord, Telegram or Reddit. A community moderator is the person who keeps it running by enforcing the rules, removing posts and handling problems. Without one, a busy group fills with spam, leaks and arguments. With a good one, it becomes a place fans want to return to. This guide covers the role, the rules to write, what the three platforms expect, and what to do when something goes wrong.

In short

Write your rules first, then pick the moderator. Rules cover adults only, no leaking, no doxxing, no harassment and no off-platform deals.
Each platform has its own duties for you. Reddit expects clear rules and labelling. Discord expects age-restricted channels for adult content. Telegram lets you appoint administrators with set powers.
Give moderators the fewest permissions that let them do the job. Never give them your account logins.
Have a plan for the bad day: a leak, a doxxing attempt, a legal threat.

This is general information, not legal advice.

What does a community moderator do?

The job has four parts:

Welcome and guide. Answer questions, point people to the rules, set the tone.
Enforce. Remove posts, mute or ban members who break rules, apply the same rule the same way each time.
Escalate. Pass the serious cases, such as leaks or threats, to you or the agency, with screenshots.
Report. Use the platform’s report tools for illegal content and for people who need to be removed.

A moderator is not a chatter. A chatter writes to fans on your behalf in private messages, usually on a fan platform. A moderator works in public group spaces, mostly on other platforms, and does not speak as you. Keep the two jobs and their permissions apart. The chatter hiring guide covers the other role.

What rules should the community have?

Write them down and pin them where new members see them. A short list works best.

Adults only. Everyone in the group must be 18 or older. Anyone who appears to be a minor, or says so, is removed and reported.
No leaking or resharing. Content from your page stays on your page. Posting it elsewhere gets a permanent ban.
No doxxing or stalking. No sharing of your real name, address, workplace, family or anyone else’s personal details.
Respect. No harassment, hate, threats or pressure on you or other members.
No off-platform deals. No selling, swapping or trading of content, and no contact with you outside the agreed channels.
No sharing of other people’s intimate content without permission. Discord’s guidelines prohibit this.
How the rules are enforced. Warn, mute, ban, and how to appeal.

Add a line on what the moderators can and can’t do. For example, they can remove posts and ban members, but they never speak for you and never ask for money.

What do the platforms expect?

Platform	What it expects of you	Tools worth knowing
Reddit	Moderators must set clear rules and accurately label content and communities, “particularly content reserved for mature/18+ audiences”. The community and its moderator team can be held accountable for each moderator’s actions.	Moderator queue and modmail, which Reddit expects moderators to monitor. Enough moderators for consistent cover.
Discord	Adult users only. Server owners must apply an age-restricted label to channels with sexually explicit content involving adults. No such content in spaces that cannot be age-restricted.	Channel age restrictions, roles and permissions. Report to Discord rather than taking action into your own hands.
Telegram	The group owner appoints administrators who can mass-delete messages, control membership and pin messages. Privileges are set individually.	Admin permissions, the Report button in the apps. Telegram does not process requests about private groups and chats.

Two things follow from this. First, set the age restriction up before you invite anyone. Second, Telegram says it does not process requests about private groups, so in a private group your own moderators are the first line of defence.

On Reddit, read the Moderator Code of Conduct about compensation. It prohibits moderators from taking moderation actions in exchange for compensation or favours from third parties, and lists access to exclusive content as a form of compensation. Check the rules, and ask a lawyer if needed, before you reward a subreddit moderator with free subscriptions or perks.

How do you choose a moderator?

Pick for judgement, not enthusiasm. Look for:

Calm in a conflict. Ask what they would do if two members started to fight.
Discretion. They will see private details. They sign a confidentiality agreement, and you remind them that leaking your content is grounds to end the work.
Availability. A group that runs across time zones needs cover at all hours. One person can’t be on 24/7.
Consistency. Same rule, same response, whoever the member is.
Adult. They are 18 or older.

Run a short, paid trial. Give them a sample of situations to handle and see how they answer. Check references where you can. Never ask for ID by chat. If you need identity documents for a contract or payment, use a channel your business controls.

Pay a fair rate in writing. If you are an agency, you can post a community moderator role on Crewvale.

How much access should a moderator get?

As little as the job needs.

Use platform roles, not shared logins. Give a Discord moderator the moderator role. Give a Telegram admin only the privileges they need. Add a Reddit moderator with only the permissions that suit their tasks.
No access to your fan platform account. OnlyFans states that you remain legally responsible for your account even if someone assists you. Don’t share logins for your page, payouts or email with a moderator. The account security guide explains.
Review who has access. Once a month, remove roles from anyone who no longer needs them. Do it the day a moderator leaves.
Use two-step sign-in on every account with moderator powers.

What is your crisis plan?

Write it before you need it and share it with your moderators.

Event	First steps
Your content is leaked in the group	Remove the posts, ban the member, keep screenshots and links, report it to the platform, and tell the creator or agency.
Doxxing of you or a member	Remove the information at once, lock the channel if needed, preserve evidence, report to the platform and warn the person affected.
A member appears to be a minor, or content involves one	Remove it, do not forward it, and report it to the platform.
A raid or flood of spam	Switch on slow mode or lock posting, remove the accounts, and review your invite links.
A legal threat or takedown demand	Don’t reply as a moderator. Pass it to the creator or the agency’s lawyer.
A moderator behaves badly	Remove their permissions first, then ask questions.

Don’t go after offenders yourselves. Discord discourages vigilantism and asks you to report violations to it instead.

How does Crewvale fit in?

Crewvale is a free marketplace for the OnlyFans and webcam industry: creators and cam models compare OnlyFans and webcam agencies on their published terms, agencies meet creators looking for representation, and agencies hire staff on its jobs board. Crewvale isn’t an agency, and it doesn’t handle payments.

If you want to work as a community moderator, you can browse roles from agencies on Crewvale and apply without an account. Crewvale never charges job seekers. Read how to stay safe on Crewvale.

Sources

Last reviewed: 25 October 2026.